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Why companies are struggling (and will continue to struggle) in cultivating...
Only 17% of companies scored ‘strong’ or ‘very strong’ on customer loyalty I read the following post - ‘Customer loyalty – does anyone care? and that got me thinking. The author is highlighting the...
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Leadership: does it start with ownership?
What constitutes leadership and makes a good leader? Let me start by saying that I am no expert in ‘Leadership’. Yes, I have read the theory – all kind of theory including ‘charisma’, ‘being...
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What is the Kernal of a Strategy? (Part III, Guiding Policy)
This post is related to and carries on the conversation started in the following posts: Good Strategy and Bad Strategy: What is the kernel of a strategy? (Part I) Good Strategy Bad Strategy: What is...
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